Privacy Policy

In this Privacy Policy, “We”, “Us”, “Our”, “BlastBig”, “”, “Website”, “sitee” and similar terms refer to the website and party or parties responsible for any voluntary business being conducted via the domain Our website address is The terms “You”, “Yours”, “visitor”, “user”, “customer”, “reader” and similar terms refer to persons, customers or entities using, viewing or accessing our website, server and related resources and information.

What is The Purpose of This Policy?

The privacy of our visitors, users and customers is extremely important to us. Therefore, we’ve developed this Privacy Policy. When you visit, view, use or access our Website (and any resources or services related to it) we may obtain or learn certain information about you during your visit (or as a result of your visit). This Policy and document ensures visitors are informed and have a better understanding of how we collect, obtain and use said data or information.

Why Do We Collect Information?

Generally speaking, we may obtain and use some personal information for purposes of providing customer service and support, administering business activities, improving our products and service, making services and information available to our customers and visitors and when we are legally compelled to so.

What Information Do We Obtain or Collect?

When visiting our website, purchasing from us, emailing us, filling out a contact form on our site or communicating with us via our website we may collect and use some personal data pertaining to you and your identity. This typically only includes, but may not be limited to, the following details:

  • Your Name
  • Your Email Address
  • Your Country of Residence
  • Your Mailing or Shipping Address (For shipping estimates and to fulfill your order)
  • Your Telephone Number
  • Your IP Address
  • Limited information about the device, or device(s) you used to connect with or access our website.
  • Details pertaining to your visit such as the date and time, length of time you spent on our site, which content was accessed etc. For example, we may track what products you viewed in order to show you recently viewed products.

Please note much of the information listed above is only collected if you voluntarily provide it to us. For example, we likely won’t know or obtain your name, address, or telephone number unless you provide it voluntarily via a contact form, in an email ,or when checking out as a customer ordering a product or service.

Our website servers and some related services and third party apps may automatically collect technical information pertaining to your visit. Server logs and related services or resources may temporarily log and store information such as your IP address, the date and time of your website visit, the duration of time spent on our site or areas of our site, and limited details pertaining to websites visited immediately before or after your visit to our site.  We may also obtain some basic information pertaining to the device(s) you use to access or site. This may include the IP Address, MAC Address, device name, the name and version of the web browser used and the operating system installed on the device.

Linked Social Media Accounts for Login etc.: 
Our site may provide you with the option of signing into or accessing our website via a social media account or other third party application. In these cases you may be providing permission for those third parties to share with us limited account details such as your email address and certain aspects of your social media profile you’ve made public.  This can include information such as your name, location, age, profile photo and other basic profile or account details. We don’t routinely actively monitor, read, view, collect, store or use this information beyond what is required for the intended login function.  Please refer to the privacy settings and policies for any applicable individual social media providers for additional details regarding their Privacy Policies.

What Data Don’t We Collect?

There are types of data and information we do not collect. We’ve provided some examples below. Contact us if you’re concerned about whether we do, or do not, collect certain types of data or information.

We Don’t Store Financial and Payment Information.

We typically process payments for orders and other transactions via a PCI-compliant third party payment processor such as PayPal. Simply put, during checkout the payment processor is responsible for collecting, processing and transmitting your information on our behalf via their secure and compliant servers. After the payment is completed you’re returned to our website. In some cases you may create an account with these payment processors and store your payment information there. Please refer to the payment processor’s website for complete details on their privacy policies and terms of use.

For orders placed via our website we see or store your sensitive information. Once you’ve completed checkout we simply receive a notification and a summary of the transaction including the amount of the payment and your order details. Later, the payment processor deposits the funds in our account.

In the unlikely event we would need, or agree, to handle your payment information directly you will be fully informed and provide consent before we would do so. This would be in situations such as us processing an order in person or manually entering payment information via a mail or phone order.   We will never voluntarily collect, store or transmit any or your financial data or information without your prior knowledge and consent. In no case will we voluntarily store this information or use it beyond what is required in order to process your order or in order to fulfill legal obligations.

Specific Demographic Categories

We don’t normally collect highly specific categories of data unless you voluntarily provide it to us. For example, we normally don’t obtain data pertaining to your health status, income, race, political affiliations or opinions, or sexual orientation.

When Do We Collect Information?

We may collect information at any time. Generally speaking, we may directly or indirectly obtain the information outlined above when you visit our site or provide the information to us directly or indirectly with consent. Typically, we obtain information directly when you voluntarily provide it with your consent. For example, when placing an order you may provide us with your name, telephone number and shipping address.

The following are some examples of when we might collect information:

  • When you voluntarily provide information in an email, via a contact form or with a complaint or inquiry.
  • When you visit our Website, servers may automatically collect your IP Address and information pertaining to your visit and device.
  • When You Consent to the use of “Cookies” during your visit.
  • When we are legally required or compelled to do so.
  • When a third party application or provider requires it in order to comply with their terms and conditions.

How We Use the Information We Collect

There are many reasons we collect and use the data and information described above.  These purposes range from improving your experience while visiting our website to being able to ship your purchase to you.

The following are main reasons why we may collect and utilize data or information about you:

  • When Administering Our Business Activities. (For example, to ship or deliver a product or to provide a service you have purchased from us.)
  • In order to provide customer support and service.
  • To contact customers with issues regarding their order
  • To respond to your inquiries
  • To resolve any disputes or complaints.
  • To provide services or features you sign up for such as email newsletters, discount notifications, marking and promotional materials etc.
  • To conduct advertising and marketing analysis in order to improve our site functionality and accessibility.
  • In order to improve your experience and offer advertisements, products and information you and other visitors may be interested in.
  • To comply with applicable third party terms of service, laws and regulations.
  • To sell advertising on our site.
  • To monitor site speed, stability and performance .
  • To improve site functionality, performance and user experience.
  • In an effort to ensure site security.
  • In an effort to prevent fraud, deceit or acts we perceive as having malicious intent.

Legal Grounds for Use of Your Personal Data

We will only utilize your personal data or information when we believe, at our sole discretion, we have a legal ground permitting (or requiring) us to do so. This can vary, but typically legal ground for use of your information falls into one of the following categories:


This is by far the most common scenario. This is where you have (either directly or indirectly) provided consent for us to obtain and or use said data. For instance, you’ve agreed to a policy or consented to receiving email communications from us via our double opt in newsletter process. You may withdraw consent at any time by notifying us in writing or via email. Email marketing consent may be withdrawn at any time by clicking the “unsubscribe” link found at the bottom of any promotional emails you may receive from us.

Compliance With Law

If we are legally compelled or obligated to use, keep or disclose your personal data we will do so as a matter of law.

Performance of a Contract or In Order to Provide Products or Services

We may use your contact details, shipping address, and payment information as necessary to fill customer orders and to fulfill our obligations to you.

In Our Legitimate or Vital Interests

We may use your information when we fill orders, analyze content to understand how our site is being used, or in other situations where believe it is in our legitimate or vital interests. For example, it is in our legitimate interest to conduct marketing analysis.

Cookies and Related Technology

When you visit our website we may collect and or store data pertaining to you and your visit automatically using “cookies” or a similar technology. Cookies allow us to do things such as keep track of cart contents while you’re browsing our site, keep you logged in etc. This privacy policy includes our cookie policy. Please refer to our Cookie Policy for more information on cookies including: what they are, how they work, what cookies we use, and why we use them.

IP Addresses

As mentioned previously, we may obtain your IP Address as a result of your visit to our site. What is an IP address? IP stands for “Internet Protocol”. An IP address essentially just a unique number or numeric code assigned to identify each device or technology present on a network. IP addresses are assigned to your device and used to identify it each and every time you connect to the Internet.

What do we do with your IP address? When you visit our site our web servers and related resources may automatically read, monitor and store IP addresses of our all visitors. This is done for a variety of reasons. One of the main reasons is for us to collect data often known as “traffic data” or “aggregate data”. This allows us to provide the information requested by visitors. For example, your IP address provides the address and information our web server(s) need to serve information such as the Web pages, files or other resources your device requests.

IP addresses also permit us to monitor our website performance and security. For example, these addresses allow us to transmit data to visitors along the most optimized and most reliable network paths in order to ensure the best experience possible for you. IP addresses also permit us to monitor, prevent and respond to any security threats including malware and bots.

Email Data and Information

If you choose to contact us via email, be advised we may retain and store the content of said email messages as we deem necessary. We may also collect and store your email address along with a copy of any of our responses to your emails on our web servers or as a hard copy. We afford the same protections for email communications that we provide for information we receive via other insecure forms of communication such as telephone, fax, or postal mail.

Children and Privacy Concerns

Our website and products are intended for adults, 18 years of age and older.  Parents or legal guardians are responsible for ensuring the safety of privacy of children within their supervision or care. Furthermore, children are prohibited from submitting or transmitting any personal information to, from or via our website.

How We Protect Your Information and Other Data

We have implemented reasonable technical and internal controls to protect your personal data against unauthorized access or use, damage, loss, or involuntarily destruction. Our web servers are housed offsite in secure professional datacenter facilities. Any information we store electronically is generally done in a secure manner. Access to that data is limited and protected via secure logins and other appropriate measures.

Personal information we store on paper or in a physical manner is generally only information you’ve provided to us in order to ship your purchase. For example, we may retain a print out of a shipping label, shipping label receipt, order summary and/or a packing slip. This normally doesn’t contain any information beyond first and last name, billing address, shipping address and telephone number. We only store this information as long as necessary (see below). Although this is generally publicly available information we store it under restricted access and in a locked and secure filing cabinet. Once we determine we no longer need to store your information it is destroyed via standard acceptable secure document destruction methods.


For increased security some data or information (such as payment details during checkout) you send or enter via our site may be done through a more secure encrypted electronic transmission path such as SSL (SecureSockets Layer). Regardless, we urge you to exercise common sense and err on the side of caution.  In order to to protect their privacy, user should always assume any and all information or data transmitted to or from our site might be done in an insecure manner.


Please note email is not considered to be a secure form of communication.  Visitors, customers and users should never transmit financial, sensitive, private or confidential information to us via email. In the event you choose to send said data via email you do so at your own risk. Please remember normal email is insecure. Banking information, financial details or debit or credit card data should never be transmitted via email.

User Names, Passwords And Login Info

We may provide you with an account and details such as a user name, password or other credentials to access our site or services. When we do so, you are solely responsible for ensuring and maintaining their confidentiality and security.


This site may use caching in order to provide both a faster response time and and an improved user experience. Caching potentially stores a duplicate copy of every web page that is displayed on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache support staff when needed. Cache files are set to automatically purge and/or expire on a schedule set by the site administrator. They can also be easily manually purged by the site administrator before their natural expiration date, if and when necessary. We may use third party services to process and cache your data temporarily. Contact us for additional details if you’d like to review the privacy policy of any of these third party providers.

Who Has Access to Your Information

Members of our staff and team have access to the information and data you provide to us. For example, both site administrators and shop managers have access to information needed to fulfill orders, process refunds and provide support. This includes information such as: your name, what you purchased, where your purchase should be sent, your email address and any billing and shipping information.

Who Do We Share Your Information With?

We do not normally sell, rent or give away your information to third parties not affiliated with us unless we need to do so to conduct normal business activities or we are legally compelled to do so. Generally speaking, we only share your information when we have a technical, administrative or legal need or obligation to do so. The following instances may be situations where we would share your data with other organizations or third parties:

  • Sharing your data with payment processors, payment gateways and third party apps or software in order to process payments for your order.
  • Service Providers: We may need to share your data with certain third parties to perform functions related to our website and order processing. For instance, we may need to share your details with ecommerce or shopping cart plugins or software or with shipping providers. In these instances we only share personal information to the extent required for purposes of conducting business (as determined by us) and performing the associated services.
  • We may reveal or transfer your personal information to any organization that buys or to which we transfer all of our assets and business too. (If we sell or transfer our business our records would be transferred to the new owner.)
  •  We may share your data with our advertising partners in order to provide you with relevant ads and information we genuinely believe would be of interest to you.
  • We may share your personal information when required to do so by law, when necessary to meet any legal or regulatory obligations, or if we believe it is necessary to protect either your rights or the rights of others.

International Transfer of Data Etc.

We are based in the United States and generally utilize third party hosting services located within the United States of America. At times, we may transfer your personal data outside of the U.S. or to a jurisdiction with different laws or regulations than your jurisdiction. While other countries or jurisdictions may not have the same standards or regulations regarding personal data protection as your home Country, we strive to continue to protect your personal information. Our goal in all scenarios is to only transfer data in line with the core tenants of this Privacy Policy. We may also use specific approved contracts with third party service providers to ensure your data is protected.

How Long Do We Store Your Data?

We typically don’t store any information any longer than we are required to do so. The information stored for the longest duration is likely shipping related information for customers who purchase from our website. We generally retain any physical copies of information for customer orders for the amount of time required for accounting, tax and/or legal purposes. Our policy is typically to retain copies of data for 4 to 7 years.

There may be situations where we need to retain information or data indefinitely or permanently. For example, if you unsubscribe to an email newsletter or other some other promotional or marketing communications we would likely need to retain information such as your email address or phone number indefinitely to ensure we don’t send you promotional communications in the future.

If a customer is banned as a user or customer our access to our website is restricted we would need to maintain information such as your IP address and email address indefinitely.

Changes to This Policy

This policy page (and all of the information contained within it) shall be considered a living document.  We may change, alter, revise or amend this Privacy Policy at any time and for any reason. We may do so with, or without, prior notice. You are responsible for regularly reviewing this Policy, and all other Policies and Terms and Conditions on our site.  In the event our Privacy Policy changes, we won’t use any personal information you have previously provided to us in any manner that is materially inconsistent with this Policy.

Your Rights

You may have the following rights in relation to your personal information. Some examples are provided below.

Right to Request a Copy of Your Personal Info

If you would like a copy of the personal data we have collected and stored for you (or if you believe we have incorrect personal data pertaining to you) you may contact us in writing to request a copy of the data we have on file for you.  We will require you to authenticate or prove your identity before releasing any requested information.

In most cases, we handle requests for copies of personal data within one month, unless an extension of time is deemed necessary, requested and approved. In the event your request for personal information is complicated, or if we have a large number of requests, we may require more time. We will notify you if this is the case.

Normally, we provide a copy of your personal data for free via an electronic format such as PDF. If you request a physical copy be mailed we may charge a reasonable fee to cover our costs for copying, printing and postage. If we decide (at our sole discretion) your request is clearly excessive, redundant, repetitive or unfounded we may charge a reasonable fee for your request(s).

Withdrawal of Consent

You may withdraw consent to use your personal data at any time by providing written notice to us.

Delete or Restrict Use of Personal Data

You may have the right to request we delete your personal data. If deletion is not possible, you can request we restrict or limit how it is used.  There may be legal exceptions that prevent this, but you may have the right to object to the collection, processing or use of your personal data for certain purposes.

California Privacy Rights

Pursuant to California Civil Code Section 1798.83 you may request details pertaining to the information we release to other organizations or third parties for their marketing purposes. Please email us using the information below and put “California Privacy Inquiry” in the subject line. You may make this request once per calendar year. We will respond via email with pertinent information such as a list of categories of personal data we’ve revealed to other organizations in the last calendar year along with their contact information. Please note, not all personal data sharing conducted in this manner is covered by Section 1798.83 of the California Civil Code.

Contact Us

Feel free to email us at [email protected] or using the contact information located on our Contact Us page.

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